Shipping policy
At Homefinn, we believe that shipping should be as straightforward as shopping. That's why we've designed a clear, reliable and transparent shipping process to ensure your order arrives without any hassle or surprises.
We currently offer free standard shipping within Canada and USA. There are no hidden fees when you place your order - the price you see for your items is the final price, including shipping. Our goal is to make your shopping experience as simple and worry-free as possible, from purchase to delivery.
Please note that we currently only ship to addresses in Canada and USA. This enables us to maintain consistent delivery quality and handle each shipment with care.
After you place your order, it takes 1–2 business days to process and prepare. During this time, we check, pack and prepare your items for shipment. Once your order has been shipped, you will receive an email confirmation containing tracking information, enabling you to follow your package every step of the way.
Estimated delivery times to Сanada and USA are typically 5–7 business days, excluding weekends and public holidays. Most customers receive their orders within 6–9 business days of the purchase date.
Depending on the route and operational availability, we work with trusted logistics partners such as DHL, FedEx, and UPS to ensure reliable and trackable delivery.
Once your order has been dispatched, you will receive an email containing a tracking link and delivery information. If you have any questions about delivery, please contact our customer service team at info@homefinn.com
Although we always aim to meet the specified delivery times, delays may occasionally occur due to peak seasons, carrier issues, customs inspections or adverse weather conditions. If this happens, we will keep you informed and continue to track the shipment until it is delivered.
Company Name: Homefinn
Address: 826 Albion St, Denver, CO 80220, United States
Email: info@homefinn.com
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours